Get help
Email jsvk.uk@gmail.com. Say which stock code and market you used and what happened, and include a screenshot if you can.
Questions
Which markets are covered?
Hong Kong, the US (NYSE and Nasdaq), London, Shanghai and Shenzhen. The app guesses the market from the code: up to 5 digits is Hong Kong (700 becomes 0700), 6 digits is Shanghai or Shenzhen, letters are US. Tap a market to change it. Choose Other to enter any Yahoo Finance symbol, such as 7203.T for Toyota in Tokyo.
How current are the prices?
Prices come from Yahoo Finance and are usually about 15 minutes behind while a market is open. When it's closed you see the last closing price. The app refreshes when you open it, when you pull down on the list, and every 15 minutes while a market is open. The time of the last update is shown under the totals.
How is the gain or loss worked out?
Each purchase costs the quantity times the price plus any fees you entered. The unrealised gain is the shares you still hold at the latest price, minus what those shares cost. Costs use the average cost method: the average cost is what you paid for the shares you hold (fees included) divided by the number of shares. A sale takes shares out at the average cost on the sale date, so the realised gain is what you received (after fees) minus the number of shares sold times that average. Selling doesn't change the average of the shares left; buying more mixes the new price in.
What does the coloured bar mean?
It splits your holdings by market value, largest first. Green parts are up on what you paid, red parts are down. In Settings you can turn on Red for gains if you're used to red meaning up.
My holdings are in different currencies
Each stock is shown in its own currency. The totals at the top are converted into the currency you choose in Settings (Hong Kong dollars to start with), at the latest exchange rate. If a price or rate hasn't loaded yet, the app says how many stocks are left out of the totals.
How do I get my data into Excel?
Tap the share button at the top of the list, or Export to Excel in Settings. You get one workbook with a summary of every stock, all your purchases and all your sales. Save it to Files, email it or AirDrop it.
How do I move to a new phone?
Your trades are stored only on your phone. Export to Excel and keep the file somewhere safe. On the new phone, install Gain & Loss and choose Restore from an Excel export (or Import from Excel in Settings) and pick that file.
Is this investment advice?
No. Gain & Loss is a record-keeping tool for your own use. Check figures with your broker before making decisions or filing taxes.